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Home/Home Care/How is Home Care Funded/Home Care Packages
How is Home Care Funded

A Home Care Package can be tailored to your needs to support you to continue living at home.

Our Home Care Packages are personalised ‘packages’ of care designed to help you live a healthy, safe and independent life at home.

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Our Home Care Packages are personalised ‘packages’ of care designed to help you live a healthy, safe and independent life at home.
Introduction

A Home Care Package can be tailored to your needs to support you to continue living at home.

Our Home Care Packages are personalised ‘packages’ of care designed to help you live a healthy, safe and independent life at home for as long as you choose.

We can help around your home with tasks that are becoming difficult, help you get ready for the day or support you to get back to doing the things you love.

Home Care Packages provide you with choice, control and flexibility in the way your care is delivered.

Want to know more?

Contact our Customer Care Team or find answers to your questions in our Home Care Help Centre

How much is funded by the government?

Home Care Packages are available in 4 levels based on your needs

If you’re over 65, or an Aboriginal or Torres Strait Islander over 50, you could be eligible for a Home Care Package funded by the Australian Government.

Under each level we've listed some popular services we offer as examples only. Depending on the package you’re allocated, you can pick and choose the services that suit you and your budget. Browse our full range of services here.
 

The following fees are effective from 9 July 2021.


Level 1

Worth approx. $9,026 a year

For basic care needs like:

Cleaning

Essential Cleaning

Social Outings purple

Social Outings

Pet Care Purple

Pet Care

Level 2

Worth approx. $15,877 a year

For low-level care needs like:

Cooking

Meal Preparation

Cleaning

Cleaning

Personal care

Personal Care

Level 3

Worth approx. $34,550 a year

For intermediate care needs like:

Cleaning

Cleaning

Personal care

Personal Care

Laundry

Laundry & Linens

Level 4

Worth approx. $52,377 a year

For high-level care needs like:

Nursing Care Purple

Nursing Care

Personal care

Personal Care

Medical

Medication Support

Personal Contribution

How much will a Home Care Package cost me?

Being eligible for a Home Care Package means that the government will subsidise the cost of your care. This makes the help you need much more affordable.

Your contribution towards your Home Care Package could be made up of the following fees:

Basic daily fee

The basic daily fee is an amount that everyone can be asked to pay. The basic daily fee is added to the government subsidy to increase the funds available to you in your Home Care Package budget. If you choose not to pay this fee you will have less funds available in your budget to pay for your care.

Income-tested fee

The income-tested care fee is a contribution that some people pay, as determined through an income assessment. This fee is based on individual income, including your pension. However, full pensioners and people with an income up to $28,100.80 do not pay an income-tested care fee.

Note: If your financial situation changes while you are receiving care, your income-tested care fee can change.

Care management fee

This fee helps us cover necessities including a dedicated service manager, ongoing assessment and care planning, management of incidents including investigation, scheduling of services, financial oversight of funding, sourcing and ordering equipment and products, clinical governance and additional visits and correspondence as required. 

Package management fee

This fee helps us cover necessities such as preparing monthly statements, managing your package funds, compliance and quality assurance activities and administration of package.

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