Home Care

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Home care services can help you stay in your own home for longer, with more freedom to enjoy life, by providing the support you need.

Download your free 'Navigating you through the Home Care Journey' Guide

Amana Living are here to provide Home Care services whatever your needs.  If you are still quite independent and active, you might need only a bit of help with daily chores.  Or you might need more help to maintain your independence and keep active in your local community.  Later on in life, you may want help with personal care or health needs, such as physiotherapy, podiatry and nursing. 

Amana Living offer a wide range of Home Care services: 

IN HOME SUPPORT - Cleaning, Laundry, Handyman, Cooking, Personal Care and Gardening

HEALTH - Nursing, Podiatry, Physiotherapy, Dietician, Occupational Therapist 

COMMUNITY / SOCIAL - Transport, Shopping, Social Outings, Pet Care, Equipment & Supplies, Respite

Depending on your needs and preferences, you may be eligible for Government-subsidised services.  There fall into two catergories:

Home and Community Care (HACC) - Funding is provided by the Commonwealth for simple care services. 

Packaged Care - There are four levels pf package, taking you right through from simple home support to more regular clinical services, such as nursing and dementia care.

Level 1 - $22.35 a day in funding ($156.45 weekly)

Level 2 - $40.65 a day in funding ($284.55 weekly)

Level 3 - $89.37 a day in funding ($625.09 weekly)

Level 4 - $135.87 a day in funding ($951.09 weekly) 

We can help you find out what you are eligible for by calling our Customer Care team or completing the online enquiry form.  You also have the option of purchasing top-up services if you have requirements that go beyond the services available with subsidised care.

As your needs change, the services you receive at home from Amana Living can also change.  We will work with you to determine the best combination of services for you and the most cost-effective way to access those services.  We will make sure they are delivered at the right time by skilled and friendly staff. 

Download your free 'Navigating you through the Home Care Journey' guide

Not sure what to do next? Want to talk to a real person? Call our Customer Care team now on 1300 26 26 26.

The video below gives an overview of home care services.  

View some of our home care images here: Home care image gallery

Depending on your needs and preferences, you may be eligible for Government-subsidised services.

These fall into two categories:

  1. Home and Community Care
  2. Packaged Care

When you know what services you are eligible to receive, we can arrange for these to be delivered to you. We operate across the Perth metro area and in Kalgoorlie-Boulder.

We can also arrange top-up services if you want more than the services available to you under subsidised care.

Home and Community Care (HACC)

To find out if you are eligible for HACC services, contact us and we will help you.

Alternatively, you can talk to the Commonwealth Respite and Carelink Centre on 1800 200 422. A Regional Assessment Team will then carry out an assessment and decide whether you are eligible for HACC services.

Packaged Care

Eligibility for packaged care is determined by an Aged Care Assessment Team (ACAT). We can help you at every step of the process, so call us at any time for assistance. Assessment works in the following way:

  • Your GP can refer you to an ACAT or, if you are in hospital, the nursing or medical team there will take care of your referral.
  • The ACAT representative will call and make a time to meet with you at home or in hospital, where they will carry out a comprehensive assessment.
  • After this, the ACAT will inform you of the level of care chosen for you as a result of the assessment.

Confused? Call Leonie for assistance on 1300 26 26 26.

Home and Community Care

The services below are available to clients who are eligible to receive Home and Community Care (HACC) funding. We will help you work out which services you need and arrange for those services to be delivered.

  • domestic assistance: helping with everyday household tasks
  • meal preparation: ensuring you are eating good, nutritious meals
  • personal care: supporting your independence in activities such as showering and dressing
  • social support: helping you with tasks such as shopping and banking, and maintaining social connections
  • home garden maintenance: helping you to maintain a safe garden environment
  • respite: an opportunity for primary carers to take a break
  • transport: assistance to travel to appointments
  • Amana Living Kites social program for day trips, outings and activities

Packaged Care

If you are eligible for Packaged Care, the range of services available to you is too wide to list here. Your package of services will depend on what you need and want, and the funds available in your budget. Our skilled coordinators can help you work out what would best meet your goals.

Here are some examples of the range of funded home care services we can help you to access, in addition to those listed above:

  • nursing care
  • podiatry and physiotherapy
  • strength and fitness programs
  • home modification
  • pet care
  • laundry services

Top-up Services

Contact us to discuss the services you would like to receive over and above those you are eligible for under HACC or Packaged Care.

Value of the Home care packages

If you are approved for a Home Care package, you will be given one of four different levels of funding:

  • Level 1 - $22.35 a day in funding ($156.45 weekly)

  • Level 2 - $40.65 a day in funding ($284.55 weekly)

  • Level 3 - $89.37 a day in funding ($625.09 weekly)

  • Level 4 - $135.87 a day in funding ($951.09 weekly) 

These funds will be paid into your package by the government for you to use on approved services via your home care provider. 

Costs of Home Care are:

  • Basic daily fee of 17.5% of single aged care pension ($10.17 daily).  This fee is determined by the Government.
  • An income-tested fee, payable if your income is over a particular amount as determined by the Federal Government.
  • Amana Living charges an administration fee of 10% and an hourly rate for services.  This adminstration fee and hourly rate of service are paid out of your package of funding from the government. 

What is provided for the 10% Administration and Infrastructure fee?

  • Initial set up and assessment including care plans
  • Excellence in Clinical Governance
  • Wellness checks
  • Annual review of goals
  • Administration and office support 

Fee reduction:

You may apply for a the Daily Contribution Fee amount to be reduced if you have high medical and health related costs or are in financial hardship.
Reducing this daily fee will reduce the amount of funds you have available to use each day. 

If you think you may be eligible for this fee reduction please speak to our customer service team on 1300 26 26 26.

Hourly Rates:

Below are the hourly rates that you will be charged from your home care package. You will only be charged in 15 minute increments.  Many other providers charge in 30 minute and 60 minute increments. 

Care Support Worker (per hour):

  • Weekdays - $68.00
  • Evenings - $78.76 (From 5pm to 8pm)
  • Saturday - $98.09
  • Sunday - $113.14
  • Public holidays - $158.31

Nurse (per hour):

  • Weekdays - $93.65

For the full range of prices, please contact our Customer Service Centre on 1300 26 26 26.

 

What is home care?

Home care is the name for a range of care and services that help you, or the person you care for, to continue living at home for as long as possible. Services range from weekly help around the house to a daily visit to provide nursing or personal care.

How much does it cost?

If you access Government-subsidised services, the cost is the same, whatever services you choose. This will be worked out according to your individual circumstances. Any unspent funds accumulate for you to use later on.

How do I know what I’m eligible for?

Depending on your needs and preferences, you may be eligible for Home and Community Care (HACC) or Packaged Care. We can help you find out what you are eligible for. We can also arrange top-up services if you want more than the services available to you under subsidised care. 

Why would I go to Amana Living for my home care services?

As your needs change, the services you receive at home from Amana Living can also change. We will work with you to determine the best combination of services for you and the most cost-effective way to access those services. We will make sure they are delivered at the right time by skilled and friendly staff.

Where does Amana Living home care operate?

We operate across the Perth metro area and in Kalgoorlie-Boulder.

Can I talk to someone about Amana Living Home Care?

We welcome phone enquiries. We won’t give you the ‘hard sell’. We’re here to guide you as to the best options for you. Please call us on 1300 26 26 26.

Further to Jackie's reply, I would also like to take the opportunity to thank you for all your professional  guidance with helping us achieve this wonderful support package that has been put into place to keep our Dad independent. I cannot praise Vimala enough too. 

Although my Dad may not acknowledge it, we most certainly do.

I wish you the very best for the future. It has been a pleasure. Amana Living is very fortunate to have you as part of their team. 

Thanks to all the staff that have assisted with the care of my Aunty over the past 18months. Aunty Judy (Judith Sabbioni) passed away peacefully on Sunday night 20 August with Vitalie (Vic) by her side.

The compassion, time & effort shown by all the staff has been comforting and if you could please pass on my thanks to all that would be greatly appreciated.  

I appreciate how promptly you were able to accommodate my Aunt and Uncle who are not the easiest of people to work with at times. If their are outstanding accounts to be paid please feel free to forward them through to me to finalise.  

I also want to thank you for educating me on the Australian ‘Aged Care’ system.  I certainly learnt a lot and appreciate your assistance.

Donna Ironmonger
August 2017

Thank you so very much for all your support and help with Dad from the start of his care with Amana Living. We have been extremely fortunate to have you as Dad’s care coordinator and are eternally grateful for all your help and especially for giving us Vimala!!

 

I just wanted to thank Vincent and Amana for their wonderful service.

I did not know what I would have done on Sunday if it was not for Vincent with his fast thinking and acting. He remained cool and calm the whole time and that kept me and Peter very calm in a stressful situation.

Thank you from the bottom of my heart for being so wonderful and always making sure my husband has the best possible care.

Mrs Colleran
August 2017

Thanks to all the staff that have assisted with the care of my Aunty over the past 18months. Aunty Judy (Judith Sabbioni) passed away peacefully on Sunday night 20 August with Vitalie (Vic) by her side.

The compassion, time & effort shown by all the staff has been comforting and if you could please pass on my thanks to all that would be greatly appreciated.  

I appreciate how promptly you were able to accommodate my Aunt and Uncle who are not the easiest of people to work with at times. If their are outstanding accounts to be paid please feel free to forward them through to me to finalise.  

I also want to thank you for educating me on the Australian ‘Aged Care’ system.  I certainly learnt a lot and appreciate your assistance.

Donna Ironmonger
August 2017

After this visit I also saw Ray & Val Hollingworth who absolutely adore you. Ray especially and he appreciates your weekly visits and how much you care. Ray has been a little difficult to get along with in the past and you have demonstrated that we are there to support him and do what you do best, so thank you so much for being so wonderful with my clients. I will gladly put in a RRR nomination for you.

Sue Shaw
August 2017