New home care services roll out

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08 Jul 2016

The introduction of consumer-directed care has enabled Amana Living to offer some brand new services. Maria Davison (General Manager Home Care and Housing) introduces the roll-out.

Consumer-directed care means home care clients have more control and choice over the services they receive and how they are delivered, and from February next year, they will have complete control. This means they will hold the Government contribution to their services, along with their own payments, in an account, and make up their own minds when and where to spend the money. The only restriction will be ensuring the services they purchase sit within guidelines set by the Government.

This has freed us up to offer a wider range of services in a more flexible way and to coordinate those services to meet the specific needs of each client, while also planning for their future. Overwhelmingly, clients want to stay at home for as long as possible, and working with each person to understand what’s important to them is the best way of achieving this.

Over the next few months, in addition to our current suite of services, we will be rolling out a series of new ones, available to clients with surplus funds to spend. We will eventually be making these new services available on a fee-for-service basis, so keep an eye out for news about that.

Spring cleaning for Packaged Care clients

If you receive Packaged Care, you can have your home spring cleaned and use your surplus funds to pay for it.

Amana Living offers a spring clean of your whole house, with the option to add a detailed clean of selected areas.

This is a new service for Amana Living clients receiving packaged care, and will soon be available more widely.

As well as thoroughly cleaning your floors and surfaces, the spring clean includes light fittings, blinds, microwave ovens, kitchen, laundry and bathroom fittings and mirrors, and rotating/flipping your mattress.

Optional detailed cleaning includes cupboards, bookcases, and bathroom tiles, grout and shower glass. We also have additional services, such as carpet or upholstery cleaning, oven cleaning and laundry.

Call us on 1300 26 26 26 to discuss your requirements.

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