Consumer directed care: what it means for you and how we can help

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26 Aug 2015

Are you considering, or receiving, home care services? If so, from 1 July, you have easier access to a wider range of services, and greater control over your budget.

Maria Davison (GM Home Care and Housing) explains the new consumer-focused approach to home care.

What is consumer directed care?

‘Consumer directed care’ (CDC)
is a Commonwealth Government initiative to change the way home care services are delivered in order to increase choice, control and access. Amana Living has been a trial provider for CDC since 2012.

CDC enables you to be more involved in organising your support. It gives you access to a broader range of services to meet your goals, and you have greater control over your budget, which you can spend in any way you choose, within certain guidelines.

In addition, you can now accumulate any unspent funds
from previous months to use when and if you need extra services or equipment. Monthly statements show you what’s been spent on which services and what is left over.

How we can help

Our team of experienced staff can help you find the most cost-effective services, with regular reviews to ensure you’re getting the best package of services for your money. Here are just some examples of the funded services we can help you to access:

  • gardening, shopping, preparing meals, cleaning and laundry
  • socialising and day trips
  • nursing care, podiatry and physiotherapy
  • personal care such as washing and dressing
  • transport to and from appointments
  • strength and fitness programs • home modification
  • pet care

We can manage your services, help with budgeting, arrange back-up when a support worker is absent, carry out police checks and ensure quality compliance.

If any difficulties arise, we can deal with those, leaving you free to relax and live your life, knowing that your needs will be taken care of as they change over time.

Are you eligible?

Eligibility for a CDC home care package is decided by an Aged Care Assessment Team (ACAT). Your doctor can refer you to your nearest ACAT or you can contact an ACAT direct to make an appointment.

To find your nearest ACAT, visit or phone 1800 200 422. You can then ask to be referred to Amana Living to provide your support.

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