There are two key coordination roles within the Amana Living home care service.
The Resource Coordinator plays an integral part in delivering home care services to our clients. Their role is to allocate services to our Community Support Workers, ensuring details are kept updated, rosters are organised efficiently and managing last-minute changes. They collaborate with Home Care Coordinators to ensure the right person is rostered to provide the right service at the right time.
The Home Care Coordinator is a first point of contact for clients and their families. They manage the delivery of packaged care, which includes creating care plans and conducting annual reviews to ensure each client continues to receive the right care as their needs change.